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Kuwait Airways Check-in and Baggage Allowance

To save time, Kuwait Airways passengers can take advantage of the online check-in service at the comfort of their home or office, up to 2-3 hours before arriving at the airport. At an additional cost, passengers can choose a seat of their preference online. Passengers may alternatively choose to check-in in person at the airport about 3 hours prior to departure. To stay on a safer side, keep a check on the passenger traffic at the airport at the origin to avoid delays in checking in.

With the options of various classes of travel in Kuwait Airways flights comes different baggage policies and allowances.

 - Economy class travel is eligible for 2 pieces weighing 23kgs each

- Business class tickets are eligible for 2 pieces weighing 32 kgs each

- First class tickets are eligible for 2 pieces weighing 32 kgs each

- Royal class tickets are eligible for 3 pieces weighing 32 kgs each

Passengers are advised not to exceed 23kg on economy class tickets and 32kg on all other classes, for a single baggage item. Excess baggage will be subjected to an additional fee. Excess baggage is not permissible for infants traveling.

Note: All Samsung Galaxy Note 7 devices are banned on Kuwait Airways flights, both commercial and cargo.

The Kuwait airlines allow you to cancel your bookings for free within 24 hours of booking if you are travelling to and from the USA. This service can be availed only if you are cancelling the tickets that are booked one week prior to the date of travel. However, in all other cases you need to check the fare, and if it is discounted, it would be non-refundable or partially refundable. They would also charge a penalty for the cancellation as the cancellation fee, which depends upon the fare of the ticket.

For any required changes or enquiries about the cancellation, you can contact our website Ejazah.com or call us at 920002073 if you are within KSA, or +966920002073 if you are from outside KSA.

Not all tickets are refundable on Kuwait Airways. For refunds, Kuwait Airways usually takes 7 business days once the customer provides all the required documents.

Please call the Reservations department or visit the Kuwait Airways website for information on refunds for electronic tickets. All other refund requests should be sent to:

Kuwait State
Kuwait Airways IBE Refund Section
Phone: 00965-24345555/4401   
Email: [email protected]

Kuwait Airways Popular Destination


Kuwait Airways Booking Type


The Economy Class services in Kuwait Airways are the real deal that will provide you with both comfort and satisfaction. They offer top-notch economy class comfort on their Airbus aircraft like A300 or A310. You will be offered great meals with the cabin crew always in service, giving you the utmost comfort in your travel.

Business class

Kuwait Airways provides the business class on their Boeing 777-300ERs with a wide spread of seats offering considerable leg space. They also offer the business class in their other Boeing and Airbus aircraft that have great entertainment options with good quality meals served on time. The Leg space offered is formidable with reasonable connectivity to your devices, giving you utmost satisfaction.

First class

The Boeing 777-300ER offers First Class services to the passengers that provides you with an eight-suite cabin to yourself alongside some great meals and responsive cabin crew. Each of the cabins will have the crew for themselves, who will welcome you with great warmth and offer you top-notch services. They also offer entertainment services, one bed entirely for yourself along with a closet to store your clothes or other belongings.