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Booking Policy

The total EIB Rewards displayed includes all applicable fees, charges and applicable taxes. Excludes all applicable airport taxes or other charges that may be payable at certain airports.

You are required to pay the entire amount prior to the confirmation of your booking.

There will be no refund for 'no-shows' or any partially unused flights.

For any information regarding your Frequent Flyer miles, please contact the airline directly.

Kindly ensure that you have the relevant visa, immigration clearance and travel with a passport, with a validity of at least 6 months.

To avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you'll need to make a separate booking using a child fare.

Infants must be accompanied by an adult at least 18 years of age.

EIB Loyalty Management and Partners is not responsible for any schedule change by the airline after issuance of the ticket, but will inform you of the same if informed by the airlines. It is advisable to reconfirm your flight timings 24 hours prior to your flight departure.